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Inside the virtual counselling room

13 October 2017 · Addressing patterns, Creative therapy, Identity, Narrative Therapy, Online counselling, Outsider Witness, Real women talk, Self-acceptance, Teams of solidarity, Wellness, Women

online counselling works

Sharing women’s knowledge at an important stage of their online counselling journey that can help YOU with yours

Recently I sent a special message to 3 of my counselling clients. I’d noticed something similar jumping out at this stage of their therapy, so I gathered my notes from our sessions and wrote a paragraph capturing their words and the meaning behind them.

Each woman was asked if she would be ok with the paragraph being shared, that anonymity would be strictly maintained. If she would be ok with this sharing, would she like to change anything? All 3 women were more than happy to share, and some said they were already helped just by seeing their own words.

An invisible team of solidarity

This is what I sent:

 

I thought it might be helpful to share with you some ways that you all have developed of speaking to yourself: little self-kindnesses that are turning into mantras. There is nothing identifying in these pieces of your journeys (of course) and you’ve all said it was ok to share these bites of your stories.
 
The three of you have spoken in the last few weeks about beginning to find a better place to experience life from, to make decisions from, and that this place is allowing a kind of ‘quiet strength’ and a belief in self to emerge.
 
I wanted to share the ‘mantras’, as they may add to these emerging developments in your own stories. Here are all 3 of your insights:

‘This is/isn’t right for me’ 
(Asking myself in the moment ‘Is this right for me’? This is about trusting my own judgement. Believing I have good judgement and that the question of whether or not something is right for me is about kindness to myself as well as kindness to others. When I say something from this place or make a decision in how to respond after checking in if it is/isn’t right for me I feel calmer. Less of the cyclic ‘did I do the right things?’ kicking in afterwards. I find I KNOW more ‘in the moment’ that I will feel good about what I said or did tomorrow).
 
‘No matter what today throws at me i’ll be able to handle it. I will be ok’
(Noticing, catching and interrupting a panicky scramble to DO. Breathing slowly and purposefully saying these words to myself. Finding that I can believe them. In contexts where I know it is true- less extreme circumstances- helps me practice because I know that I can handle it and always have. I don’t like fakeness, so if I am being REAL then what I say will be genuine and true and from a good place. It is also knowing that I will be ok, even if i’m sad or scared or someone is trying to discredit me).

‘If I make a decision from THIS place then it can’t be wrong’
(This place is from the heart, from my gut. Learning to trust my gut again is so hard, but when I strip away the shoulds and the pressures to be a certain way, the expectations heaped upon me, and instead listen to myself and hone in on our family needs this helps me remember what is valuable. It helps me put in boundaries and not feel bad or that I should be more ‘open’ or ‘grateful’. If I make decisions from my heart- my gut- I feel better and I can start to move towards trusting myself in other ways, being open-minded but having a bottom line too).

I hope you see something of value in your own and others shares.
 
If there is anything in anyone’s piece that you would like to respond to in any way, I would be happy to pass your response on. If anything specific resonates with you; adds to a development in your own journey; brought an image into your mind- a visual or a metaphor or a flash of some picture; or will help you carry something specific forward then please do share.

But do not feel obligated, I know everyone has their own very busy thing going on and that’s why i’ve taken the time to share rather than ask of you.

Narrative Practice insights: translating ideas into practice that are helpful for you in online counselling.

Outsider Witness

There is a practice in Narrative Therapy of inviting people, at certain stages of a journey, to respond to the positive steps you are taking in your life. This practice is called Outsider Witness. The purpose is to richly establish a more helpful identity conclusion about yourself, a preferred sense of self that is emerging but still doesn’t feel ‘solid’, doesn’t feel completely ‘real’:

If our preferred story of who we are remains only a conversation in our own head, it will not have the sense of being ‘real’. This sense of ‘realness’ or ‘authenticity’ only comes when our preferred stories are witnessed and responded to by a significant audience.

Maggie Carey and Shona Russell

As explained in much more an detail in this article an ‘Outsider Witness’ is in some way a significant person or group of people: they may be family, a partner, close friends OR someone who has been through a similar journey.

Solidarity

As in face-to-face therapy, but even more so online, when you are reaching out for help you are often at a point where you may be feeling incredibly isolated. There may even be a need for actual isolation and anonymity: you are establishing a new life away from a violent ex-partner; you are LGBTI and in an unsafe environment for queer people etc. But without connection, who have you got to offer that sense of solidarity we all need at crucial times in our lives?

The more people engage in positively witnessing each other’s lives, the greater solidarity and collective care is developed, and the less people become dependent on individual therapy.

Maggie Carey and Shona Russell

I have no interest in keeping you in therapy forever, so I’ve become curious about ways to ‘bring people together’ that might help deepen a sense of connection and allow a kind of witnessing without asking anyone to give up anonymity or put in much extra ‘work’ beyond their time in counselling sessions.

No applause thank you

At this point I would like to be clear that Outsider Witness practices and sharing of stories amongst people in counselling is NOT about applause. It is about how someone’s story resonates with you, and ways that you are influenced or will take a particular action after what you now know about this person.

When responding to someone’s story, an outsider witness is given 4 categories- 4 steps to help with a meaningful response to what they are hearing.

When thinking about outsider-witness responses in terms of resonance and transport, here are the sorts of considerations to keep in mind:

• What touched or moved me?

• What is it about my own life or experience that meant that I was touched in this way?

• Where have I been moved to in my thinking or experience of life?

• How is my life different for having been moved to this new place?

Maggie Carey and Shona Russell

Incidentally, these four categories of inquiry and response are helpful for ALL people who struggle with what to say when your loved ones are needing support. They give opportunity for more depth and meaning than the following ways we often respond: offering advice, leaping into the ‘you’ll be rights’, going overboard with the ‘you’re awesomes!’ or wearing a look of pity for someone’s movement within struggle.

Translating a version of this concept- of these ideas- is in important part of my online counselling practice. Sharing parts of someone’s journey at particular times with others is certainly not as in-depth as a ‘full on’ outsider witness practice, but it allows the use of modern technology in a modern time. It’s a way of creating the power of a ‘group’ when we don’t have the time or the means to do so ‘IRL’, and yet it offers something more in that there is no beginning and no end: the opportunity is potentially continuous as the words and meanings and stories become embedded in your own narratives.

What’s the outcome?

So far, one woman has written a really thoughtful response to the other women. The original email and her response have found their way into my virtual counselling room and most importantly out into women’s actual lives.

Yes: your actual lives.

I’m hearing that the snippets have given each woman a little more language for her own journey. The ‘mantras’ are appearing for the individuals in times of struggle or times of feeling good, adding a sense of support, of solidarity and of strength amongst peers. Feeling more able to trust themselves, to accept themselves, and to move forward.

Your personal journey is so much more important than psychobabble and diagnosis

Relying on an ‘expert’ to tell us who we are can be a recipe for disaster, moving us away from self-reliance and towards more and more medicalisation of what is essentially human. Self-reliance doesn’t mean doing everything completely on your own: far from it. We are capable of addressing even the most serious of problems with the knowledges we don’t even know are buried inside of us when they are discovered and encouraged to grow alongside one another.

Modern technology means these women who live nowhere near each other, have no obligation to ‘be friends’, and whose stories are vastly different can provide incredibly useful support for one another. There’s a team of extraordinary women who know someone out there Gets It and is helped by their experiences.

That’s the power of practicing counselling on this place we call the Internet. I imagine that some time in the future as the humanity of these practices become more solidified, we might even stop saying ‘online counselling’ and just say ‘counselling’.

** IF you would like to have a go at responding to someone’s story using the Outsider Witness categories, I would encourage you to do so in the comments of this post by writing back to the 3 women who generously shared a piece of their lives with each other, and with the public in this blog post. Go on, I dare ya.**


 Want to know an exciting way that online counselling can be better than in-person counselling? Check out my video here. Or if you’re a woman and you’d like to be part of a newly emerging Facebook group/online community, then jump on my list and join our Facebook group for journaling imperfectionists. If you are potentially looking for a counsellor who is curious about your particular ways of being rather than telling you who you are, please do reach out to me, I  would love to help you on your own journey of discovery and self-acceptance.
Main image by Rainer_Maiores

Filed Under: Addressing patterns, Creative therapy, Identity, Narrative Therapy, Online counselling, Outsider Witness, Real women talk, Self-acceptance, Teams of solidarity, Wellness, Women

Nicole Hind

Hi there, I'm Nicole (She/Her) and I'm a counsellor-turned-coach, straight up. This isn't a second career or a side hustle, it's the path I've chosen to follow for over 20 years. Welcome to Unveiled Stories.

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